Terms & Conditions
Effective Date: 24 March 2025
Last Updated:1 January 2026
OVERVIEW
This website is operated by Organic Tots Food .
We operate an online store specializing in authentic European organic baby formula, including HiPP, Holle, and other EU-certified infant formulas, shipped within the United States.
By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you may not use our website or services.
These Terms apply to all users of the site including browsers, customers, vendors, and contributors of content.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that:
You are at least the age of majority in your state of residence.
You will not use our products for unlawful purposes.
You will not violate any applicable federal, state, or local laws.
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.
SECTION 2 – NO MEDICAL ADVICE DISCLAIMER
Our website sells European organic baby formula products. However:
The content on this website is for informational purposes only.
Nothing on this website constitutes medical advice.
Our products are not intended to diagnose, treat, cure, or prevent disease.
Always consult your pediatrician or licensed healthcare provider before introducing infant formula, especially if your baby has allergies, medical conditions, or was born prematurely.
SECTION 3 – PRODUCT AUTHENTICITY & IMPORTATION NOTICE
We specialize in authentic EU-manufactured baby formula products such as:
HiPP Dutch Formula
HiPP German Formula
HiPP Goat Milk Formula
Holle Goat & Cow Milk Formula
All products are sourced from authorized European wholesalers and shipped to the United States.
We are an independent retailer and are not affiliated with, endorsed by, or sponsored by HiPP, Holle, or any manufacturer unless explicitly stated.
Product packaging may differ from U.S. labeling standards because products are manufactured for the European market.
SECTION 4 – ACCURACY OF INFORMATION
We strive to ensure that all product descriptions, pricing, and information on our website are accurate.
However:
We do not guarantee that all information is error-free.
We reserve the right to correct inaccuracies at any time.
We may cancel orders if pricing or product information is incorrect.
Your use of information on this website is at your own risk.
SECTION 5 – PRICING & SERVICE MODIFICATIONS
Prices for our organic baby formula products may change without notice.
We reserve the right to:
Modify or discontinue products
Limit quantities
Cancel suspicious or high-risk orders
Refuse reseller or bulk arbitrage purchases
We are not liable for price changes, service interruptions, or product discontinuations.
SECTION 6 – ORDERS & BILLING ACCURACY
We reserve the right to refuse or cancel any order for reasons including but not limited to:
Suspected fraud
Payment verification issues
Incorrect pricing
Bulk reseller activity
You agree to provide accurate billing and shipping information. Failure to do so may result in order cancellation without liability.
SECTION 7 – SHIPPING & DELIVERY
We ship within the United States.
Estimated delivery times (e.g., 1–3 business days) are not guaranteed and may be affected by:
Weather
Carrier delays
Holidays
Operational disruptions
Once a package leaves our warehouse, responsibility transfers to the shipping carrier.
SECTION 8 – RETURNS & REFUNDS
Due to the perishable and hygienic nature of baby formula:
We do not accept returns of infant formula products.
Opened or unopened formula cannot be restocked.
Refund eligibility is governed by our Return & Refund Policy.
Please review our dedicated Return Policy page for full details.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for:
Third-party content
Third-party privacy practices
Third-party transactions
You access external sites at your own risk.
SECTION 10 – USER SUBMISSIONS & REVIEWS
If you submit reviews, comments, or feedback:
You grant us permission to publish, edit, and use your content.
You confirm your content does not violate any laws or third-party rights.
We may remove content deemed inappropriate, false, or misleading.
SECTION 11 – PROHIBITED USES
You may not use our website:
For unlawful activity
To commit fraud
To distribute malware
To scrape, crawl, or data mine content
To infringe intellectual property rights
To harass, abuse, or defame others
Violation may result in termination of access and potential legal action.
SECTION 12 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.”
We do not guarantee:
Uninterrupted website access
Error-free service
Specific health outcomes from formula use
To the fullest extent permitted by law, we disclaim all implied warranties including merchantability and fitness for a particular purpose.
SECTION 13 – LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Organic Tots Food shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Delays caused by shipping carriers
Product misuse
Our total liability shall not exceed the amount paid for the product purchased.
Some states may not allow certain limitations; in such cases, liability is limited to the maximum permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Organic Tots Food, its owners, employees, affiliates, and partners from any claims arising from:
Your breach of these Terms
Misuse of products
Violation of applicable laws
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain in full effect.
SECTION 16 – TERMINATION
We may terminate or suspend access to our website at any time without notice if we believe you have violated these Terms.
Obligations incurred prior to termination survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Organic Tots Food.
SECTION 18 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 19 – PRIVACY
Your submission of personal information is governed by our Privacy Policy.
SECTION 20 – CONTACT INFORMATION
For questions regarding these Terms & Conditions:
Email: support@organictotsfood.com , Business Location: United States Website: organictotsfood.com
SECTION 21 – GOVERNING LAW
These Terms & Conditions shall be governed by the laws of the State of New York , USA, without regard to conflict of law principles.